Privacy Policy

Privacy Policy
Effective Date: 04/07/2024

At fitnessboost, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from fitnessboost.co.uk, or communicate with us through any of our service.

By using our Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised "Effective Date," and if significant, we will notify you through email or through other communication channels.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources to provide our Services. The information we collect depends on how you interact with us. Below are the main ways we collect and use your data:

Information We Collect Directly From You
This includes data you provide directly through our Services, such as:

  • Basic Contact Information: Name, address, phone number, and email address.
  • Order Information: Billing address, shipping address, payment confirmation, email address, phone number, and order history.
  • Account Information: Username, password, and security questions (for account creation and maintenance).
  • Shopping Information: Products viewed, added to your cart or wishlist.
  • Customer Support Information: Any communication with our customer support team, including queries, feedback, and support issues.

Some features of the Services may require you to provide additional personal information to use them. You can opt out of providing certain data, but doing so may limit your ability to use some features.

Information We Collect Automatically Through Cookies
We use cookies, web beacons, and other similar technologies to automatically collect certain data about your interaction with our Services. This may include:

  • Device Information: Type of device, operating system, browser type.
  • Usage Information: IP address, browsing activity, pages viewed, time spent on the Site, and interactions with our advertisements.
  • Network Information: Your network connection and other technical data related to your access of the Site.

Information We Obtain from Third Parties
We may receive personal information about you from third-party vendors and service providers. This can include:

  • Payment Processors: To handle your transactions securely and fulfill your orders.
  • Marketing and Analytics Providers: These partners help us understand and improve how users interact with the Services.
  • Other Service Providers: Including companies that provide IT services, data analytics, fulfillment, and customer support.

We treat any third-party data in accordance with this Privacy Policy.

How We Use Your Personal Information
We use the personal information we collect for the following purposes:

  • Providing Services: To process your orders, fulfill transactions, and manage your account.
  • Marketing and Advertising: To send you promotional emails, offers, or newsletters (you can opt out anytime).
  • Fraud Prevention and Security: To detect and prevent fraud, and protect our rights and services.
  • Customer Support: To respond to inquiries, resolve issues, and improve our Services.
  • Legal Compliance: To comply with applicable laws, regulations, and enforce our terms of service.

Cookies
We use Cookies to personalize your experience, analyze usage trends, and improve the overall functionality of our Services. For more information on Cookies, please review our Cookie Policy.

You can set your browser to block or refuse Cookies. However, blocking or rejecting Cookies may negatively affect your ability to use certain features of the Site.

How We Disclose Personal Information
We may share your personal information in the following circumstances:

  • Service Providers: To help us with tasks such as payment processing, shipping, customer support, and marketing.
  • Business Partners: For advertising, marketing, and business analysis purposes.
  • Legal Obligations: To comply with any applicable legal requirements, such as responding to subpoenas or other legal processes.
  • Business Transactions: In connection with a business transaction like a merger, acquisition, or sale of assets.
  • Affiliates and Corporate Group: Within our group for operational purposes.

We may also share information with third parties based on your consent or request, such as during the use of social media integrations or sharing product reviews.

Third-Party Websites and Links
The Site may contain links to third-party websites. These sites are not controlled by us, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age. If you believe we have collected such information, please contact us immediately for deletion.

Security and Retention of Your Information
We implement reasonable security measures to protect your data. However, please note that no system is entirely secure. We retain personal information as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, delete, or correct your personal information. These rights include:

  • Right to Access: Request details about the personal information we hold.
  • Right to Delete: Request the deletion of your personal information.
  • Right to Correct: Request corrections to any inaccurate data.
  • Right to Opt-Out of Sale or Sharing: In certain jurisdictions, you can opt out of the sale or sharing of your personal information.
  • Right to Restrict Processing: Request that we limit the use or processing of your personal data.

To exercise any of these rights, please contact us directly using the contact information below.

International Users
If you are outside the UK, your personal information may be transferred and stored in other countries, including the United States. We ensure that appropriate safeguards are in place to protect your data.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: